Digital Care Records
ZimCare
Digital care records, built by the people who support them
Care planning, eMAR, bed management, falls, and CQC-ready reporting in one place. Cloud-hosted in the UK on Azure, responsive on any device, with support that comes straight from the developers.
- UK data residency (Azure UK South)
- Cyber Essentials certified
- ICO registered (ZC111089)
- Daily backups & disaster recovery
- Role-based access & full audit trail
- WCAG 2.2 AA accessible
84
requirements met from a UK council's care records spec
100%
UK data residency in Microsoft Azure UK data centres
Unlimited
users included, every carer, nurse and manager
0
call centres, you deal straight with the people who build it
Why ZimCare
A complete care records system, built to a public-sector standard
This is not a cut-down tool. ZimCare covers the full picture: care planning and daily records, electronic MAR with controlled-drug witnessing, bed and admission management, falls, alerts, CQC evidencing and reporting, in one system that scales from a single home to a multi-site group. It was built to meet all 84 requirements of a UK council's digital care records specification and scored above an established, NHS-assured competitor on quality.
So you get the capability of a major system, and, because we build and support it ourselves, a modern interface your staff will actually like, the flexibility to fit your workflow, and direct access to the people who make it. Built for independent and small-group residential, nursing, reablement and intermediate care homes, and for homes taking their first step off paper.
Talk to the people who build it
No call centre and no ticket queue. You deal directly with the developer and director, so fixes and changes happen quickly.
Modern, fast and clean
Built on .NET 9 and React, hosted on Azure UK South. It works on phones, tablets and desktops, and it feels like software from this decade.
Flexible to how you work
Custom fields, care plan templates and workflows can be shaped around your home rather than forcing your home around the software.
Transparent pricing, unlimited users
Simple per-bed pricing with unlimited users and no hidden fees. Every carer, nurse and manager is included.
Everything a bed-based home needs
One system, from admission to inspection
Care planning & daily records
Person-centred client records with care plans, daily logs, notes, consent forms and document storage, all in one timeline.
- Personal care, food & fluid, continence, repositioning and body maps
- Customisable care plan templates and consent forms with e-signature
- Overdue and incomplete care flagged automatically
eMAR & medication management
A full electronic MAR chart with the controls medication rounds actually need, from box counts to controlled-drug witnessing.
- Controlled drugs flagged with mandatory two-person witness sign-off
- Stock box counts with automatic low-stock alerts
- Cytotoxic, blood-thinner, homely-remedy and PRN handling
Alerts, flags & handovers
Risks surface where staff can see them. DNAR, DOLS, allergies and safeguarding concerns flag on the dashboard and at the bedside.
- Auto-alerts for falls, allergies, high risk and low stock
- DNAR / DOLS / NCTR flags on records and bed map
- Auto-generated shift handover briefing from the last 24 hours
Bed & admission management
A live visual bed map across every site, with admissions, discharges and transfers handled in a couple of clicks.
- Visual occupancy map per wing, room and bed
- Admit, discharge and transfer between beds or sites
- Occupancy, length of stay and discharge outcome reporting
Falls & incident management
Risk assessments on admission, incident logging with injury and action tracking, and a falls dashboard that flags high-risk residents.
- Falls risk scoring with automatic high-risk alerting
- Incident checklists with GP / next-of-kin notification
- Sensor equipment and mitigation plans recorded per resident
CQC-ready reporting
Evidence for inspections without the scramble. Auto-generated 'We Statements' mapped to CQC's five key questions, plus read-only inspector access.
- 'We Statements' aligned to Safe, Effective, Caring, Responsive, Well-Led
- Read-only inspector role for records and compliance data
- Reports on occupancy, falls, medication compliance and trends
See it in action
A look inside ZimCare
Real screens from the live system. Click any screenshot to enlarge. All data shown is fictional.
Built to a public sector standard
ZimCare was built to meet the full specification of a UK local authority tender for a bed-based digital care records system: 84 requirements spanning security, care delivery, medication, CQC evidencing and reporting. On the published quality criteria it scored above an established, NHS-assured competitor.
Are you NHS assured?
Not yet, and it is on our roadmap. In practice that means you would self-fund rather than use an ICB grant tied to the assured list, and in return you get a more modern system, direct support from the people who build it, and a lower price. Many of ZimCare's features already map to the assured standards, and we are building toward formal assurance.
Getting started
From demo to go-live, supported all the way
- 1
Demo & scoping
A short, no-obligation demo of the live system, then a scoping call to understand your sites, beds and current records.
- 2
Setup & data migration
We configure your sites, wings and beds, migrate active resident records, and test the migration before anyone relies on it.
- 3
Training & go-live
Hands-on training for your team with built-in guides, then a supported go-live. A single home can be up and running fast.
- 4
Ongoing support & updates
Direct support from the people who build ZimCare, with regular updates and a published product roadmap.
Pricing
Simple per-bed monthly pricing
- One transparent per-bed monthly price, no hidden fees
- Unlimited users included, every carer, nurse and manager
- Free, no-obligation pilot for the first local reference homes
- No expensive assured-list premium, you self-fund and pay less
We are a self-funded alternative to grant-funded incumbents. We will give you a clear per-bed quote on the demo call and in the brochure.
Frequently asked questions
Is ZimCare NHS assured?
Not yet, and it is on our roadmap. In practice that means you would self-fund rather than use an ICB grant tied to the assured list, and in return you get a more modern system, direct support from the people who build it, and a lower price. Many of ZimCare's features already map to the assured standards, and we are building toward formal assurance.
Where is our data stored?
All data is hosted in UK data centres on Microsoft Azure (UK South and UK West), with automated daily backups and point-in-time restore. Zim Digital is Cyber Essentials certified and ICO registered (ZC111089), and access is role-based with a full audit trail of every change.
Does it work on phones and tablets?
Yes. ZimCare is a responsive web application that works on phones, tablets, laptops and desktops in any modern browser, so carers can log care at the bedside and managers can review from anywhere.
Can you migrate our existing records?
Yes. We configure your sites and beds, migrate your active resident records, and let you test and validate the migration before go-live so nothing is lost and downtime is minimised.
How is medication handled?
ZimCare includes a full electronic MAR chart with box-count stock control and low-stock alerts, controlled-drug flagging with mandatory two-person witness sign-off, and handling for cytotoxic, blood-thinning, homely-remedy and PRN medications.
Will it help with CQC inspections?
ZimCare auto-generates 'We Statements' mapped to CQC's five key questions (Safe, Effective, Caring, Responsive, Well-Led) and provides a read-only inspector role, so evidence is ready rather than assembled at the last minute.
How much does it cost?
ZimCare uses simple per-bed monthly pricing with unlimited users and no hidden fees. Because we are a self-funded alternative rather than a grant-funded assured supplier, the price is deliberately competitive. We will give you a clear quote on the demo call.
We are a single home, is this overkill?
No. ZimCare scales from a single home to multi-site groups, and a single home can be set up and live quickly. If you are still on paper, it is a simple and affordable first step to going digital.
Book a demo
See ZimCare with your own home in mind
A no-obligation 20-minute demo of the live system, walked through by the people who build and support it. Tell us a little about your home and we'll arrange a time that suits.
Request your demo
We'll only use these details to arrange your demo.