Newtown Gates & Welding
A family workshop that has been making gates in Wigan since 1992, now with a website where customers design their own gate and see the price, and a portal that runs everything from the first enquiry to the final invoice.
Visit Newtown Gates & Welding
At a glance
- Knows every job, customer and figure, and carries out tasks once a person confirms
- AI agent
- Knows every job, customer and figure, and carries out tasks once a person confirms
- Customers design and price their own gate, no phone call needed
- 24/7
- Customers design and price their own gate, no phone call needed
- Place for enquiries, jobs, fitting, invoices, wages and VAT
- 1
- Place for enquiries, jobs, fitting, invoices, wages and VAT
- From a portal edit to the change being live on the website
- < 1 min
- From a portal edit to the change being live on the website
See it in action
What we built
01 · The gate designer
Customers design their gate and see the price
A few quick steps, from material, size and top shape to board colour, frame colour and rail heads. The gate is drawn live as they choose, with a guide price that already includes VAT and fitting. No sign-up and no waiting for a callback. When they send it, the price is worked out again on the server, so nobody can tamper with it.
02 · The workshop
Where every job is, and what is running late
Jobs move from drawing to production, the galvaniser, the powder coater and fitting. Reports show how long each job has sat at its stage against the usual, who is building it, and how long a gate really takes from order to fitted.
03 · The AI assistant
Ask the business a question, get a straight answer
Zimmerman, the built-in assistant, answers in plain English from the live data: how many jobs were finished last month, which stage is holding the workshop up, what is booked this week, which quotes are still waiting. It can also set jobs up from enquiries, book appointments, move a job to its next stage or add a note, but nothing changes until a person presses Confirm. It never deletes anything, touches money or sends a message by itself.
04 · Editing the website
The team runs their own website
Photos of finished work go straight from the portal to the website. Upload to an album, star the cover, tap the house to make a photo the big one on the home page, add a caption. Reviews, FAQs, towns covered and opening hours work the same way, and every change is live within a minute with no developer involved.
05 · On a tablet
Made for the bench and the van, not an office
The portal is used by a small family team who spend their days in the workshop or out fitting, so it is built for a tablet: big buttons, plain words and the jobs that need someone first, with a call button beside each one.
The Challenge
What needed solving
Newtown Gates & Welding make and fit wrought iron and composite gates across Wigan and the North West. Their Wix website could not price anything, so every quote started with a phone call or a site visit. Each job then passes through drawing, fabrication, the galvaniser, the powder coater and fitting, and the books lived in QuickBooks, apart from the jobs they were paying for. They wanted a website that wins and prices work on its own, and one place to run everything after the customer says yes.
The Solution
How we delivered
We built a new website and a staff portal on one shared .NET 9 API. On the website, customers design their gate step by step, watch it drawn as they go and get a guide price that includes VAT and fitting. Every design lands in the portal ready to turn into a job. From there the portal follows the job through the workshop and out to fitting, on a tablet on the bench or a phone in the van, and it is replacing QuickBooks one piece at a time: invoices, expenses, VAT, wages and card payment links. A built-in assistant answers questions about jobs and money in plain English, and anything the team changes in the portal is live on the website within a minute.
Technology Stack
Key Features
Services Demonstrated
The work behind Newtown Gates & Welding
The services we delivered to make this project happen. Each one is a practice we offer to other clients with similar needs.
Bespoke Software Development
Custom-built, cloud-native applications designed around your business. From multi-tenant SaaS platforms to internal tools, we deliver production-grade software on .NET and React.
Website Development
From a single landing page to a full bespoke public-facing website. We build fast, accessible, SEO-ready websites for businesses across the UK, designed around your brand and built to last.
AI Agents & Automation
Build intelligent AI agents that automate business processes, reduce costs, and free your team from repetitive work. Production-grade agentic AI on Azure AI Foundry with human-in-the-loop oversight.
Cloud Infrastructure & DevOps
Azure infrastructure design, deployment automation, and ongoing management. Infrastructure-as-code, CI/CD pipelines, and container orchestration.
Ready to Build Something?
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